Shipping and Delivery Policy

Abayas by heena is committed to delivering your order accurately, in good condition, and on time. We believe in express shipping, and most orders are shipped within 7 days of being placed, except on weekends and public holidays. We ship to every location in the world.

IMPORTANT INFORMATION
Order cut-off times are provided as guidelines only and do not account for possible payment authorization delays. We aim to ship all orders as soon as the product is ready and delivered within the time frame of 2-7 days. However, unforeseen circumstances may cause a 72-hour delay from the designer/manufacturer. Estimated delivery times are provided only as a guide and begin from the date of dispatch. We are not liable for any delays caused by customs clearance procedures at the destination. We are unable to redirect orders after they have been shipped.

SHIPPING CHARGES IN INDIA
There is not any fixed charges per order for shipments in India. It depends upon product weight and the type of service you choose. This is to maintain the service level and provide your product on time. We use many courier services to deliver in India. The shipping charge is non-refundable.

INTERNATIONAL SHIPPING
Abayas by heena delivers globally and assures that the best possible courier agencies are used to deliver your product. International Shipping cost depends upon product weight and the type of service you choose and delivery time period is 10-15 days according to the service type you choose.

TAXES & DUTIES

For Indian Customers Product Prices displayed are inclusive of all duties. For international customers we send the package as a personal use item only but if the customs is applied for that country it needs to be paid by the customer and take the delivery for same. Company is not responsible for any Custom duties. The information about customs if applied will be informed to customer via email/phone.

INSURANCE

Abayas by heena insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Abayas by heena and transfer of responsibility in the same way.

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