Terms and conditions:

Information We Collect: We may collect personal information such as your name, contact details, and payment information when you use our website.

How We Use Your Information: We use your information to provide the products and services you request. We may also use your information to improve our website, personalize your experience, and keep you updated about our products and promotions.

Payment Gateway Terms: We use a secure payment gateway for all transactions. Your payment information is encrypted and securely processed, and we do not store your payment details. You are subject to the terms and conditions of the payment gateway provider.

Return Policy:

Return Window: You have 7 days from the date of purchase to initiate a return.

Return Requirements:

• Items must be unused and in their original condition.
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.
• All items must be in their original packaging.

Return Process:

1. Contact our customer support team to initiate a return request.
2. You will receive instructions on how to return the item.
3. Return the item as per the instructions provided.
4. Once we receive the item and inspect it, we will notify you of the approval or rejection of your return.
5. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

Shipping Policy:

Shipping Timeline: We aim to process and ship orders within 2 business days of receiving the order. However, shipping times may vary depending on your location.

Order Tracking: You will receive a tracking number once your order has been shipped, allowing you to track your order’s delivery progress.

Return Process for Tangible and Digital Goods:

• Tangible Goods: Follow the Return Policy for tangible goods outlined above.
• Digital Goods: Due to the nature of digital goods, we do not accept returns or provide refunds for digital products once the order is confirmed and the product is sent.

Refund/Cancellation Policy:

Refund Processing Time: Refunds will be processed within 7-10 business days after approval and in the form of vouchers or coupon only.

Mode of Refund: Refunds will be issued through the same payment method used for the original purchase. for claim uncut 360 degree video of opening package is mandatory.

No Refund/Cancellation: For digital products, no refunds or cancellations are provided once the order is confirmed and the product is sent.

Please carefully read the following terms and conditions before placing an order during a sale/offers period or on discounted products on our website/social handles:

Sale/Offers and Discounted Products: During specified sale/offers periods or on discounted products, please note that all sales are final. Products purchased during these periods or on discounted items are not eligible for return, refund, or replacement.

Eligibility for Return, Refund, or Replacement: Products purchased during sale/offers periods or on discounted items are exempt from our standard return, refund, or replacement policy.

Exceptions: Certain restrictions may apply to specific sale/offers or discounted products. Any exceptions to this policy will be clearly communicated at the time of purchase or in the product description.

Modification of Terms: We reserve the right to modify or update these terms and conditions relating to sale/offers periods or discounted products at any time without prior notice. It is the customer’s responsibility to review these terms periodically for any changes.

Please read these terms and conditions carefully before placing an order on our website.

International Order Delivery: For any international order, the delivery period is 45 days from the date of order placement. We strive to ensure timely delivery, but please note that international shipping may encounter unforeseen delays beyond our control.

Legal Steps and Negative Reviews: In the event that a customer initiates legal steps or posts negative reviews, the respective order will be placed on hold. No further investigations will be conducted that may delay orders for more than 90 days or more.

Removal of Negative Reviews: If a customer provides negative reviews, they are required to remove or take them down within 48 hours of initiation. Failure to do so will result in our inability to respond to the customer further. Additionally, the customer’s account will be closed, and no refund will be provided.

Account Closure: We reserve the right to close customer accounts if they engage in behavior that violates these terms and conditions or is deemed inappropriate. This includes but is not limited to initiating legal action without prior communication with us, posting defamatory reviews, or failing to comply with our policies.

Limitation of Liability: We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, products, or services.

Modifications to Terms: We reserve the right to modify these terms and conditions at any time without prior notice. It is the customer’s responsibility to review these terms periodically for any changes.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.

Please note that these policies are for informational purposes and can be customized to align with the specific practices and terms of your website and business. It’s advisable to seek legal counsel to ensure that your policies comply with relevant laws and regulations.