Overview

Refund and Return Policy:

  1. Refund Policy:
    • We strive to ensure your satisfaction with every purchase from www.abayah.in. However, if you are not entirely satisfied with your purchase, please contact customer support.
    • Refunds will be issued for eligible items returned within 7 days of the original purchase date.
    • To be eligible for a refund, the item must be unused, unworn, and in its original condition, with all tags and packaging intact.
    • Refunds will be processed using voucher and coupon only.
    • Please note that shipping charges are non-refundable unless the return is due to an error on our part or a defective item.
    • Refunds may take 7-10 business days to be processed and reflected in your account, depending on your payment provider.
  2. Return Policy:
    • If you wish to return an item for any reason other than a defect or error on our part, please contact our customer service team within 7 days of receiving your order.
    • Returns will only be accepted for items that are unused, unworn, and in their original condition, with all tags and packaging intact.
    • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
    • To initiate a return, please contact our customer service team to receive a Return Merchandise Authorization (RMA) number and further instructions.
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
    • In the case of approved returns, refunds or exchanges will be processed promptly.
  3. Exchanges:
    • We are happy to offer exchanges for items of the same value if you received a defective or incorrect item, or if you simply wish to exchange for a different size or color.
    • Exchanges are subject to availability. If the desired item is not available, we will issue a refund or provide store credit, as per your preference.
  4. Contact Information:
    • If you have any questions or concerns about our refund and return policy, or if you need assistance with a return or exchange, please don’t hesitate to contact our customer service team at support@abayah.in

Please note that this refund and return policy applies only to purchases made directly through Abayah.in. For items purchased through authorized retailers or third-party platforms, please refer to their respective refund and return policies.

Need help?

Contact us at abayahin@gmail.com for questions related to refunds and returns.

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